Frequently Asked Questions
At Regal Health Center, we understand that patients may have questions about our services, policies, and what to expect when visiting our clinic. Below are answers to some of the most common questions.
General Questions
Where is Regal Health Center located?
We are located in Winnipeg, Manitoba, Unit 4- 1500 Dakota Street, Winnipeg, R2N3Y7.
What are your clinic hours?
Our operating hours are coming soon.
Monday – Friday:
Saturday:
Sunday:
How can I book an appointment?
You can book an appointment:
Online: Book Here
By Phone: (204) 416-2224
In-Person: Visit our clinic during business hours.
Appointments & Visits
Do you accept walk-in patients?
At this time, we primarily operate by appointment. However, we may be able to accommodate urgent same-day appointments based on availability. Please call ahead to check.
What should I bring to my first appointment?
Please bring:
Your Manitoba Health Card
A list of any current medications
Any relevant medical records or referral documents
A valid photo ID (if required)
Can I request a specific doctor?
Yes! If you have a preferred physician, please mention this when booking your appointment, and we will do our best to accommodate your request.
Billing & Insurance
Do you accept Manitoba Health coverage?
Yes, we accept Manitoba Health Insurance for all covered services. Some services, such as certain procedures, medical forms, and uninsured treatments, may require an additional fee.
What if I don’t have Manitoba Health coverage?
If you do not have provincial health insurance, we offer private-pay options. Please contact us for more details on pricing.
Are there additional fees for certain services?
Some services that are not covered by Manitoba Health (e.g., sick notes, driver’s medicals, and travel vaccines) may require out-of-pocket payment. Our team will inform you of any costs in advance.
Medical Services
What types of services do you provide?
We offer a wide range of family medicine services, including:
Routine check-ups and preventive care
Women’s health (gynaecological exams, prenatal care, contraception)
Paediatric and adolescent care
Chronic disease management
Geriatric assessments and senior care
Mental health support
Do you offer immunizations and flu shots?
Yes, we provide routine childhood and adult vaccinations, including flu shots and travel vaccines.
Can I get a prescription refill without an appointment?
Prescription refills generally require a doctor’s assessment. However, some refills may be processed over the phone if deemed appropriate by your physician. Please call us to inquire.
Cancellations & Policies
What is your cancellation policy?
We kindly ask that patients provide at least 24 hours’ notice if they need to cancel or reschedule an appointment. This helps us accommodate other patients in need of care.
What happens if I miss an appointment?
Missed appointments without proper notice may result in a missed appointment fee. Please contact our office if you have any concerns about your booking.
Do you accept new patients?
Yes! We are currently accepting new patients. Please contact us to register and schedule your first appointment.