Privacy Policy
Effective Date: March 2, 2025
At Regal Health Center (the "Clinic"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide through our website, including personal health information submitted through our booking form and contact details collected through our email subscription form.
Information We Collect
Personal Health Information (PHI)
When you submit a booking request through our website, we may collect personal health information, including but not limited to:
Your full name
Date of birth
Contact information (phone number, email address, mailing address)
Health concerns or reasons for your appointment
Medical history or relevant health information you choose to provide
Contact Information
When you subscribe to our email list, we collect:
Your name
Email address
Automatically Collected Information
Like many websites, we may collect limited non-identifiable information, such as:
IP address
Browser type and device information
Website usage data through cookies and analytics tools
How We Use Your Information
We use the information we collect for the following purposes:
Personal Health Information
To schedule and manage appointments
To provide appropriate care and services
To communicate with you regarding your care
To comply with legal, regulatory, and professional obligations
Contact Information
To send you updates, newsletters, or promotional content (with your consent)
To share clinic news, health tips, and relevant announcements
Website Data
To monitor and improve website functionality and user experience
To ensure website security
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:
With healthcare professionals and staff involved in your care
With service providers who help us operate our website and systems (under strict confidentiality agreements)
As required by law or regulatory authorities
In the event of a potential business transfer (e.g., merger or acquisition)
Consent
By submitting your information through our booking form or subscribing to our email list, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. You may withdraw your consent for marketing emails at any time by using the unsubscribe link in our emails.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal and health information from unauthorized access, use, or disclosure. However, please note that no online transmission is completely secure.
Retention of Information
We retain personal health information as required to provide care and comply with legal obligations. Contact information collected through our email subscription form is retained until you unsubscribe or request removal.
Your Rights
You have the right to:
Access and request a copy of your personal information
Correct inaccuracies in your information
Withdraw consent to certain uses of your information (where applicable)
Request deletion of your contact information (email list)
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated policy will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Regal Health Center
4-1500 Dakota St.
Winnipeg, Manitoba
(204) 416 2224
regalhealthcenter@gmail.com