Scope of Services

Regal Health Center offers non-urgent medical care, preventive health services, and specialty consultations. Our services are provided in accordance with applicable laws and regulations in the healthcare sector.

Appointment Policies

• Appointments can be scheduled via phone, online booking, or in person.

• We require at least 24 hours’ notice for appointment cancellations or rescheduling.

• Missed appointments or late cancellations may be subject to a fee.

• Patients arriving late may need to reschedule.

Patient Responsibilities

To ensure effective care, patients agree to:

• Provide accurate and up-to-date personal and medical information.

• Follow treatment plans and medical advice provided by healthcare professionals.

• Treat staff, other patients, and visitors with respect.

• Understand that abusive, threatening, or disruptive behaviour will not be tolerated.

Privacy and Confidentiality

Regal Health Center complies with all applicable privacy laws, including [insert applicable privacy legislation, e.g., PHIA in Manitoba]. Patient information is collected, stored, and used solely for the purpose of delivering healthcare services and improving our operations. Full details can be found in our Privacy Policy.

Medical Emergencies

Regal Health Center is not an emergency facility. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency department.

Billing and Payment

• Patients are responsible for all costs not covered by provincial health insurance or third-party insurers.

• Payment for uninsured services (e.g., medical forms, travel consultations) is required at the time of service.

• We accept payment via credit card, debit card, and other forms as specified at the clinic.